CRDN OF ST. LOUIS & SE MISSOURI
LIGHTNING LOSS — SITE WALK-THROUGH PLAN
Field Reference for Project Managers and Field Techs
0Total Items
0Completed
0%Progress
0Remaining
Purpose
This walk-through plan produces a complete, defensible loss path and electronics scope on a lightning loss in a single site visit. Follow the phases in order. Do not allow anyone to power on or test devices until Phase 5 is complete and dispositions are recorded.
⚠ Critical Rule
No device in the loss path is powered on, tested, or unplugged until the loss path is documented and inventory dispositions are tiered. Powering a surge-exposed device can complete latent damage and compromise scope defensibility.
Time Budget Summary
| Phase | Activity | Time |
|---|---|---|
| 0 | Pre-Arrival (Office) | 15–20 min |
| 1 | Insured Interview & Site Briefing | 10–15 min |
| 2 | Exterior Walk & Entry Point ID | 15–25 min |
| 3 | Electrical System Inspection | 20–30 min |
| 4 | Low-Voltage and Bonded Systems | 15–20 min |
| 5 | Room-by-Room Inventory | 60–120+ min |
| 6 | Loss Path Synthesis (on-site) | 15–20 min |
| 7 | Removal, Pack-Out, Chain of Custody | Variable |
| 8 | Post-Visit (Office) | 60–90 min |
| Total | Typical residential direct strike, on-site portion | 2.5–4.5 hours |
Roles & Responsibilities
| Role | On Lightning Loss |
|---|---|
| PM (Jack) | Owns loss path narrative, insured communication, scope defensibility, carrier interface |
| Site Lead (Finn) | Coordinates field execution, ensures phases run in order, owns photo completeness |
| Field Tech (Edward / Christian / Genesis / Joey) | Executes inventory, photographs, low-voltage and electrical observations, removal |
| Revenue Integrity (Sam) | Translates loss path and inventory into Xactimate scope with F9 notation; submits via XactAnalysis |
| Warehouse / Fleet (Tony) | Coordinates transport of Tier 2 items to facility |
| Production (Carlos) | Receives Tier 2 items, stages for bench evaluation |
| Electronics Lead (Dunia / Noemi / Nora) | Bench evaluation, disposition reports, inspection findings for carrier file |